Article 13

Legal representatives

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Evaluation scenarios 1
Paragraph 1
Obligations (1)
Legal Representative Designation
Manual evidence High Priority
Non-EU providers must designate a legal representative in writing in a Member State where they offer services
Evidence guidance

Upload the designation record naming your legal representative in the Union (contract, appointment letter, or internal register entry) together with the public page where the representative's contact details are listed.

Evaluation scenarios
No evaluation scenarios
None are defined for this paragraph.
Paragraph 2
Obligations (1)
Representative Mandate
Manual evidence High Priority
The provider must give their legal representative proper mandate and sufficient resources
Evidence guidance

Upload the mandate document (contract, board resolution, or appointment letter) granting the legal representative the authority to act on the platform's behalf, together with evidence that sufficient resources are provided — e.g. budget line, staffing, or a letter of engagement with the external representative firm.

Evaluation scenarios
No evaluation scenarios
None are defined for this paragraph.
Paragraph 3
No obligations
This section only provides definitions and background context
Evaluation scenarios
No evaluation scenarios
None are defined for this paragraph.
Paragraph 4
Obligations (1)
Representative Notification
Evaluator scenario Medium Priority
The provider must notify and publish legal representative details to authorities and publicly
1 evaluation scenario
Evaluation scenarios (1)
Representative Notification
1 scenario
Given

A browser accessing the platform's home page anonymously

When

We search for legal representative information for a non-EU provider

Then
  • Legal representative information is publicly available and easily accessible on the platform
  • Information includes name, postal address, email address, and telephone number of the legal representative
  • Information clearly identifies which Member State the representative resides in or is established in
  • Information is accurate and kept up to date
  • Information is findable within reasonable effort (typically in legal notices, footer, or about section)
Platform types
all
Paragraph 5
No obligations
This section only provides definitions and background context
Evaluation scenarios
No evaluation scenarios
None are defined for this paragraph.