Article 25
Online interface design and organisation
Evaluation Scenarios (1 total)
Paragraph 1
Providers of online platforms shall not design, organise or operate their online interfaces in a way that deceives or manipulates the recipients of their service or in a way that otherwise materially distorts or impairs the ability of the recipients of their service to make free and informed decisions.
Obligations (1)
The platform must not incorporate dark patterns that deceive, manipulate, or impair users' ability to make free and informed decisions. In particular, it may not:
Priority: 80
- give more prominence to certain choices when asking the recipient of the service for a decision
- repeatedly request the user to make a choice where that choice has already been made
- makie the termination process of a service more difficult than the subscription process
1 evaluation scenario
Evaluation Scenarios (1)
1 scenario
Ensure there are no dark patterns or deceptive interface practices
dsa-25-1-dark-patterns-prevention-v1
Given
An interface where users make decisions
When
- Users interact with the interface
Then
- The interface may not deceive users about the consequences of their actions
- The interface may not manipulate users into making unintended decisions
- The interface may not give undue prominence to platform-favored choices
- The interface may not repeatedly request choices already made by users
- The interface must make the termination process as simple as the subscription
Platform Types
all
Paragraph 2
The prohibition in paragraph 1 shall not apply to practices covered by Directive 2005/29/EC or Regulation (EU) 2016/679.
No obligations:
This section only contains exceptions
Evaluation Scenarios
No evaluation scenarios defined for this paragraph
Paragraph 3
The Commission may issue guidelines on how paragraph 1 applies to specific practices, notably:
(a) giving more prominence to certain choices when asking the recipient of the service for a decision;
(b) repeatedly requesting that the recipient of the service make a choice where that choice has already been made, especially by presenting pop-ups that interfere with the user experience;
(c) making the procedure for terminating a service more difficult than subscribing to it.
No obligations:
This section delegates authority to the Commission for future guidelines
Evaluation Scenarios
No evaluation scenarios defined for this paragraph